Frequently Asked Questions

Kleerr is an attribution analytics platform that recovers lost conversion data by unifying multiple data sources. We track visitors across their entire customer journey, from first touch through conversion, using advanced first-party tracking, cross-session identification, and data unification to provide accurate insights.

Setup involves adding the Kleerr pixel to your website, then connecting your data sources via one-click integrations: GA4, ad platforms (Google Ads, Meta Ads), Shopify, HubSpot, and more depending on your stack. From there you configure your conversion events and custom audiences. Our team guides you through each step. See our full list of supported connections on our integrations page.

No technical expertise required. Our platform is designed for marketers, not developers. We provide a simple dashboard with clear insights and our team handles the technical setup for you.

We offer one-click integrations with GA4, Google Ads, Meta Ads, Shopify, HubSpot, and more. We also support CSV uploads and have APIs available for enterprise plans. Visit our integrations page for the full list of supported platforms.

Yes. Every Kleerr plan starts with a 30-day free trial. Use Kleerr on your own data for 30 days before paying anything. There is no card on file, so nothing is charged unless you decide to continue.

Nothing automatic. There is no card on file, so the trial cannot roll into a charge. If Kleerr is useful you pick your plan and start paying then; if it is not, you do nothing and the account stops.

We never bump you to the next tier without your consent. If you approach your plan limits, we'll notify you early and you can either upgrade your plan or pay a small overage fee (check our pricing page for exact amounts). We never stop tracking your data even if you go over. Upgrades are seamless and preserve all historical data.

Absolutely. No long-term contracts required. You can cancel anytime from your account settings or by contacting our team. We keep your data for up to 30 days post-cancellation in case there was an issue or you wish to resume your subscription.

Yes, for businesses with 500K+ monthly page views or $200K+ monthly ad spend, we offer custom enterprise plans with volume discounts, dedicated support, and advanced features. Visit our pricing page for details.

GA and ad platforms use last-click or "black box" models that self-attribute conversions, leading to discrepancies and over-reporting. Kleerr is model-agnostic and refund-aware. We show exactly how credit is assigned so finance and growth align. Products like HubSpot and Salesforce gate data behind expensive plans with limited attribution. Learn more about how our attribution models work on our attribution page.

Most businesses lose 20–50% of their session and referrer data due to ad blockers, cookie restrictions, and cross-device journeys. This means you could be misallocating up to half your ad budget based on incomplete data. Our data recovery technology helps you recapture that missing data. Try our Wasted Spend Calculator or ROI Calculator to estimate the impact on your business.

Most customers recover 20–50% of previously invisible session attribution and referrer data. That means we can show you which ads and channels are actually driving your sales and conversions. Visit our data recovery page to see how it works.

We support all major attribution models: First Touch, Last Touch, Linear, Time Decay, W-Shaped, and U-Shaped. These can be applied to both conversion events and revenue attribution. You can easily compare models side-by-side to find what works best for your business. See our attribution page for details.

Kleerr typically captures 20–50% more session data than GA4 alone when tracking is fully set up. Our data is not blocked by ad blockers. We use an advanced first-party pixel, cross-session tracking, and data unification to provide a more complete picture. GA4 also only gives you sampled data once you exceed certain thresholds. We provide unsampled, user-level data.

Yes. Our customer journeys feature lets you drill down into a user's full history: pages visited, touchpoints engaged, and conversion path. This is ideal for account-based marketing efforts. Visit our customer journeys page to learn more.

Kleerr is built for the cookieless future. We use first-party data collection, specialized tracking links, and advanced modeling to maintain attribution accuracy even with iOS updates and privacy restrictions. Learn more on our privacy & compliance page.

Absolutely. All data is encrypted in transit and at rest leveraging enterprise-grade security practices. We never sell your data and maintain strict access controls. See our privacy & compliance page for full details.

No. Kleerr does not sell your data, ever. We do not use it for cross-context behavioral advertising. We act as your service provider/processor and use Customer Data only to provide, maintain, secure, and support the Services in line with our Terms and Privacy Policy.

No. We do not use Customer Data to train generalized or third-party AI/ML models. Any AI features (like our AI Insights) operate on your inputs in real time, and improvements come from aggregated service data that cannot be traced back to you or your customers.

Data is stored in secure AWS infrastructure. We maintain data backups and can accommodate specific geographical requirements for enterprise customers.

No. Our tracking pixel loads asynchronously without affecting page speed. We've optimized for performance and customers see no impact on their website performance metrics.

Yes, you can export all your attribution data, reports, and insights at any time. We provide CSV exports and can arrange bulk data exports.

Kleerr is fully GDPR, CCPA, and privacy regulation compliant. We provide consent management tools, data deletion capabilities, and work with your privacy framework. Our tracking respects user opt-outs and privacy preferences. Visit our privacy & compliance page for more details.

Measure includes priority email support, Activate adds a dedicated Slack channel, and Optimize includes a dedicated customer success manager. Enterprise support and response-time commitments are scoped to your agreement.

Yes! Every new customer gets white glove onboarding to help with pixel installation, data source integrations, and initial optimization. All plans include dedicated onboarding sessions. Enterprise plans include done-for-you implementation and dedicated success managers.

Most likely, yes. We have one-click integrations for GA4, Google Ads, Meta Ads, Shopify, HubSpot, and more. We can also build custom integrations as needed. Check our integrations page for the full list, or contact us to confirm compatibility.

Absolutely. We provide live training sessions, documentation, video tutorials, and ongoing optimization recommendations. Our success team helps you get maximum value from your attribution data.

Yes! Upload CSV files with offline conversion data, integrate with your CRM, or use our API to connect phone sales, in-store purchases, and other offline events to their digital touchpoints.

Yes. Kleerr tracks long, multi-person B2B journeys across sessions and maps every touch to HubSpot or Salesforce opportunity stages, so closed deals tie back to the marketing that created them months earlier. See the B2B solution page for how this works.

Comprehensive dashboards showing channel performance, customer journey analysis, conversion path reporting, ROI/ROAS by source, and custom reports. Plus our AI Insights feature provides automated analysis and optimization recommendations.

White-label arrangements are available case by case. Agencies can use client-ready reports and manage isolated client workspaces without white-labeling the core platform.

Yes. Agencies can manage unlimited client brands from one workspace, with each client brand billed separately. Partner rates and Agency Hub access are available as your portfolio grows.